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While there
are many reasons for monitoring and recording telephone conversations
(e.g. support personnel training, quality assurance and control,
security, etc.) you should be aware of different country/state
laws regarding that subject. Take legal advice if necessary.
Unlawful action towards recording phone conversations may bring
you under a civil suit or even criminal prosecution.
There are two possible solutions for recording telephone
conversations. One is to have a voice modem and make calls
through the computer and the other is to have a sound output
on the telephone set that can be connected to the Line-In
input of the computer's sound card.
Before you start recording with Audio Notes Recorder, click
Settings, choose Volume Controls - Recording and make sure
proper sound source is selected. During a recording you should
see the signal animation line moving on the program's front
panel. If it stays flat then you are recording only silence.
When recording is done you can keep it in the program's
own cassette file format or export whenever necessary to
standard WAV, OGG or MP3 file.
Notes
-
Exporting to MP3 format is possible providing that the
program finds the
necessary codec on your computer.
- Audio Notes Recorder works only
with 8-bit mono sound and that
should be just fine for recording phone
conversations,
but if you insist on 16-bit stereo then try Claudio.
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